Red Square Knowledge Base RSS 2.0 Feedhttp://secure.eac.com.au/support/redsquare@eac.com.auSun, 05 Feb 2012 02:59:49 GMT20Red Square Knowledge Basehttp://secure.eac.com.au/support/article.aspx?id=10017<B>Abstract:</B> <P><FONT face=Arial>The information in this article applies to:</FONT></P><UL><LI><FONT face=Arial>Windows 2003 Advanced Server</FONT> <LI><FONT face=Arial>Windows 2000 Server</FONT> </LI></UL><HR color=#c0c0c0 SIZE=1><TABLE style="BORDER-COLLAPSE: collapse" border=0 cellSpacing=0 borderColor=#111111 cellPadding=4 width="100%"><TBODY><TR><TD colSpan=2><FONT size=2 face=Arial><B>SYMPTOMS</B></FONT></TD></TR><TR><TD width=15><FONT size=2> </FONT></TD><TD><FONT face=Arial><FONT face="Century Gothic"><P align=left><FONT size=2>when trying to do a search you will receive the error message '<STRONG>connection refused'</STRONG></FONT></FONT><FONT face="Century Gothic"></P></FONT></FONT></TD></TR><TR><TD width=15><FONT size=2> </FONT></TD><TD><FONT size=2> </FONT></TD></TR><TR><TD width=15 colSpan=2><FONT size=2 face=Arial><B>CAUSE</B></FONT></TD></TR><TR><TD width=15><FONT size=2> </FONT></TD><TD><FONT size=2 face=Arial>You may be running ISA Server.</FONT></TD></TR><TR><TD width=15><FONT size=2> </FONT></TD><TD><FONT size=2> </FONT></TD></TR><TR><TD width=15 colSpan=2><FONT size=2 face=Arial><B>RESOLUTION</B></FONT></TD></TR><TR><TD width=15><FONT size=2> </FONT></TD><TD><FONT face=Arial><FONT size=2 face="Century Gothic"> </FONT> <P align=left><FONT size=2>There are three configuration changes that need to be made in the <B><FONT face="Century Gothic"><FONT size=1>ISA</FONT> Management </B></FONT></FONT><FONT size=2 face="Century Gothic">console to</FONT></P><P align=left><FONT size=2><FONT face="Century Gothic"> allow Red Square to be able to access the Internet.</FONT><FONT face="Century Gothic">See attached Document for Details on </FONT></FONT></P><P align=left><FONT size=2><FONT face="Century Gothic"> Configuring <STRONG>ISA. </STRONG></P></FONT></FONT></FONT></TD></TR><TR><TD width=15><FONT size=2> </FONT></TD><TD><FONT size=2> </FOThu, 20 May 2010 01:11:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10252<B>Abstract:</B> Below is a link to the new Red Square Addlist manual. The new Red Square Addlist is available in Red Square 7Mon, 15 Sep 2008 20:02:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10251<B>Abstract:</B> Below is a link to the new Red Square Addlist manual. The new Red Square Addlist is available in Red Square 7Mon, 15 Sep 2008 19:55:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10243<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to create an appraisal using the Street Maps and Neighbourhood Reports Functions. This will be useful for creating quick and easy Market Appraisals. <P><A href="http://www.eac.com.au/tours/tutorials/neighbourhoodreportappraisal/neighbourhoodreportappraisal.html">www.eac.com.au/tours/tutorials/neighbourhoodreportappraisal/neighbourhoodreportappraisal.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Thu, 13 Dec 2007 01:30:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10242<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to edit completed forms in the new eForms system. This will be useful if a form has already or accidently been set to complete and it requires further modification. <P><A href="http://www.eac.com.au/tours/tutorials/copy_completed/copy_completed.html">www.eac.com.au/tours/tutorials/copy_completed/copy_completed.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Tue, 11 Dec 2007 01:57:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10211<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to insert your offices logo into the new Eforms system. This will display the offices logo on form when it is produced. <P><A href="http://www.eac.com.au/tours/tutorials/eforms_logo/eforms_logo.html">www.eac.com.au/tours/tutorials/eforms_logo/eforms_logo.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Tue, 11 Dec 2007 01:53:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10030<B>Abstract:</B> <P>The link below will take you to a website where you can download the imaging program IrfanView. IrfanView is an easy to use image editing program which can easily change the size and format of images.</P><P><U><FONT color=#0066cc><A href="http://www.download.com/IrfanView/3000-2192_4-10667331.html?tag=lst-0-1">http://www.download.com/IrfanView/3000-2192_4-10667331.html?tag=lst-0-1</A></FONT></U></P><P><U><FONT color=#0066cc><A href="http://www.download.com/IrfanView/3000-2192_4-10608664.html?tag=lst-0-1"></A></FONT></U><A href="http://www.download.com/IrfanView/3000-2192_4-10335353.html?tag=lst-0-1"></A>Below is a link to a video demonstrating how to Download and Install Irfanview, also how to Rotate, Resize and do Batch Resizing of images using Irfanview.</P><P><A href="http://www.eac.com.au/tours/tutorials/irfanview/irfanview.html">http://www.eac.com.au/tours/tutorials/irfanview/irfanview.html</A></P><P> </P>Thu, 09 Aug 2007 22:36:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10230<B>Abstract:</B> <P>The link below will take you to a website where you can download the PDF Reader and Converter "Cool PDF Reader". Cool PDF Reader is an easy to use PDF reading program which can not only read PDF documents but convert PDF pages into jpg images.</P><P> </P><P><A href="http://www.download.com/Cool-PDF-Reader/3000-2079_4-10597057.html?tag=lst-0-1">http://www.download.com/Cool-PDF-Reader/3000-2079_4-10597057.html?tag=lst-0-1</A></P><P> </P>Wed, 01 Aug 2007 19:52:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10228<B>Abstract:</B> <P>Download and print out this pdf to promote your office.....</P><P>To view more properties from this office go to realestateworld.com.au</P>Fri, 06 Jul 2007 23:54:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10176<B>Abstract:</B> Download the article below.Tue, 03 Jul 2007 18:08:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10224<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to add Open For Inpsection Days and Times to a listing. This will allow users to add open for inspection information to a listing to display on the internet. <P><A href="http://www.eac.com.au/tours/tutorials/ofi/ofi.html">www.eac.com.au/tours/tutorials/ofi/ofi.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Wed, 13 Jun 2007 20:41:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10223<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to add listings into the Listings Management Console. This will allow users to add listings to display on eac.com.au and realestateworld.com.au. <P><A href="http://www.eac.com.au/tours/tutorials/addlist/addlist.html">www.eac.com.au/tours/tutorials/addlist/addlist.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Tue, 12 Jun 2007 21:04:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10108<B>Abstract:</B> Mon, 28 May 2007 23:45:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10166<B>Abstract:</B> Find below a link to the New Addlist Upgrade module. If you have any questions about this module or are having difficulty please contact support on 1300 137 161.Mon, 28 May 2007 23:43:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10150<B>Abstract:</B> <P>Find below a pdf document outlining the new Neighbourhood Reports Module. If you have any further questions regarding Neighbourhood Reports call the Red Square Support Team on 1300 137 161.</P>Mon, 28 May 2007 23:37:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10149<B>Abstract:</B> <P>Find below a pdf document outlining the new Red Square Addlist. If you have any further questions regarding the new addlist call the Red Square Support Team on 1300 137 161.</P>Mon, 28 May 2007 23:35:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10219<B>Abstract:</B> <P>SYMPTOMS:</P><BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"><P>When running a search the message "Error 30776: Data recieved from host was corrupted" is recieved.</P></BLOCKQUOTE><P dir=ltr>POSSIBLE CAUSES:</P><BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"><P dir=ltr>The COMM.INI file in the Red Square directory is directing searches to the "Test Site".</P></BLOCKQUOTE><P dir=ltr>RESOLUTION:</P><BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"><P dir=ltr>Open the Red Square directory (this can be achieved by right clicking on the shortcut on the desktop, selecting "Properties", and clicking on the "Find Target" button, alternatively, the default directory should be "C:\Red Square\" or "C:\Red Square Office\") and open the COMM.INI file. Throughout this document there are three (3) lines which look very similar which include the following text:</P><P dir=ltr>"202.139.121.6/mlstest60au/apps/login/login.asp"</P><P dir=ltr>On each of these three (3) lines the text needs to be chagned to:</P><P dir=ltr>"202.139.121.6/mlswindows60au/apps/login/login.asp"</P></BLOCKQUOTE><P dir=ltr>If this is not the problem or if the problem persists after making and saving these changes to the COMM.INI file, please contact Red Square Support on 1300 137 161.</P>Wed, 18 Apr 2007 17:43:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10209<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to insert clauses into into fields in the Eforms system. This will allow users to add custom clauses to any field within the Eforms. <P><A href="http://www.eac.com.au/tours/tutorials/eforms_clause/eforms_clause.html">www.eac.com.au/tours/tutorials/eforms_clause/eforms_clause.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Fri, 13 Apr 2007 01:44:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10210<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to automatically insert information into certain fields in the new Eforms system. This will allow users enter certain information (such as principal and solicitor details) into the form and complete it much faster. <P><A href="http://www.eac.com.au/tours/tutorials/eforms_preset/eforms_preset.html">www.eac.com.au/tours/tutorials/eforms_preset/eforms_preset.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Fri, 13 Apr 2007 00:16:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10214<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to set a listing to sold. Setting a listing to sold will display it as sold on the internet for a period of time before it is automatically removed. <P><A href="http://www.eac.com.au/tours/tutorials/listing_to_sold/listing_to_sold.html">www.eac.com.au/tours/tutorials/listing_to_sold/listing_to_sold.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Thu, 12 Apr 2007 23:13:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10215<B>Abstract:</B> <P><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to obtain property information from Red Square Street Maps. This can be useful if a property cannot be found in the results of a property records search, however the property can be found in Street Maps. </SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><A href="http://www.eac.com.au/tours/tutorials/sm_data_to_rs/sm_data_to_rs.html">www.eac.com.au/tours/tutorials/sm_data_to_rs/<U><FONT color=#0066cc>sm_data_to_rs.html</A></FONT></U></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SThu, 12 Apr 2007 22:41:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10208<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to email Eforms form the new Eforms system. This will allow users to email Eforms directly from the website, allowing others to preview and print the form from their computer. <P><A href="http://www.eac.com.au/tours/tutorials/email_eform/email_eform.html">www.eac.com.au/tours/tutorials/email_eform/email_eform.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Thu, 08 Mar 2007 22:13:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10205<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to delete an Eform using the new Eforms System. This will remove the Eform from the "My Forms" section of the Eforms system. <P><A href="http://www.eac.com.au/tours/tutorials/delete_eform/delete_eform.html">www.eac.com.au/tours/tutorials/delete_eform/delete_eform.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Thu, 08 Mar 2007 21:30:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10196<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to change the color of text, justify text, and to change the background color of text fields. This will give the user the ability to create further customization in Report Writer, giving reports a more professional and customized look. <P><A href="http://www.eac.com.au/tours/tutorials/report_writer/formatting.htm">www.eac.com.au/tours/tutorials/report_writer/formatting.htm</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN>Sun, 11 Feb 2007 08:05:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10195<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to add Fields and Merge Fields in Report Writer. This will allow the user to create basic reports with the information desired. <P><A href="http://www.eac.com.au/tours/tutorials/report_writer/fields.htm">www.eac.com.au/tours/tutorials/report_writer/fields.htm</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN>Sun, 11 Feb 2007 08:05:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10204<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to Complete an Eform using the new Eforms System. This will remove the "DRAFT" text from the Eform when it is printed so it can be used as a legal document. <P><A href="http://www.eac.com.au/tours/tutorials/eforms_complete/eforms_complete.html">www.eac.com.au/tours/tutorials/eforms_complete/eforms_complete.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN>Sun, 11 Feb 2007 08:02:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10203<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to copy an eform in the new EAC / REI Eforms system. This will allow you to copy or duplicate eforms which can be useful in the case of units and townhouses where many of the details can be the same. <P><A href="http://www.eac.com.au/tours/tutorials/eforms_copy/eforms_copy.html">www.eac.com.au/tours/tutorials/eforms_copy/eforms_copy.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN>Sun, 11 Feb 2007 08:02:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10202<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to run a Listings Search in the Red Square Program. This will allow you to view listings for specific salespeople, the whole office, create window cards, and find listing numbers. <P><A href="http://www.eac.com.au/tours/tutorials/listing_search/listing_search.html">www.eac.com.au/tours/tutorials/listing_search/listing_search.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN>Tue, 06 Feb 2007 00:01:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10201<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to change the Neighbourhood Report Office logo. This will change the logo which is displayed on your Neighbourhood Report when one is generated. <P><A href="http://www.eac.com.au/tours/tutorials/logo/logo.html">www.eac.com.au/tours/tutorials/logo/logo.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN>Thu, 18 Jan 2007 04:28:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10200<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to upload images onto the Red Square Property Records Database. This will give the user the ability to add photos to properties which can be used when creating property records reports and neighbourhood reports. <P><A href="http://www.eac.com.au/tours/tutorials/prop_rec_photo_upload/prop_rec_photo_upload.html">www.eac.com.au/tours/tutorials/prop_rec_photo_upload/prop_rec_photo_upload.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Tue, 12 Dec 2006 02:33:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10199<B>Abstract:</B> <P><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to change security settings for eforms in Internet Explorer 7.</SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN> </P><P><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><A href="http://www.eac.com.au/tours/tutorials/ie_7/ie_7.html">www.eac.com.au/tours/tutorials/ie_7/ie_7.html</A></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN> </P>Fri, 17 Nov 2006 01:31:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10198<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to Format Columns within the Property Listings Table (PLT). This will give the user the ability to aquire required information from the Red Square system, in turn saving time. <P><A href="http://www.eac.com.au/tours/tutorials/Formatting_Columns/Formatting_Columns.html">www.eac.com.au/tours/tutorials/Formatting_Columns/Formatting_Columns.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>Wed, 15 Nov 2006 20:40:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10197<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to create Neighbourhood Reports. This will give the user the ability to create professional reports on properties and suburbs. <P><A href="http://www.eac.com.au/tours/tutorials/Neighbourhood_Report/Neighbourhood_Report.html">www.eac.com.au/tours/tutorials/Neighbourhood_Report/Neighbourhood_Report.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN></SPAN></SPAN>Tue, 07 Nov 2006 19:39:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10194<B>Abstract:</B> <P>The PDF document below contains the approximate boundary measurements for the Street Maps Pro Aerial Images.</P><P>If you have any further questions about Street Maps and any of its' functions, please call the</P><P>Red Square Support team on 1300 137 161</P>Tue, 12 Sep 2006 20:24:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10192<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to change the Property of the Week on your offices website. This will change the property which is displayed on your offices website under the heading "Property of the Week". <P><A href="http://www.eac.com.au/tours/tutorials/property_of_the_week/property_of_the_week.html">www.eac.com.au/tours/tutorials/property_of_the_week/property_of_the_week.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN></SPAN>Tue, 05 Sep 2006 01:49:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10191<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>The link below will download a short video demonstrating how to view records with other reports. This will allow you to view selected search results in different output formats.<P><A href="http://www.eac.com.au/tours/tutorials/other_reports/other_reports.html">www.eac.com.au/tours/tutorials/other_reports/other_reports.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN></SPAN>Thu, 31 Aug 2006 23:56:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10190<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText><P>The link below will download a short video demonstrating how to download and view property photos. This will allow you to view images associated with a property, if they are available.</P><P><A href="http://www.eac.com.au/tours/tutorials/view_photo/view_photo.html">www.eac.com.au/tours/tutorials/view_photo/view_photo.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P></SPAN>Thu, 31 Aug 2006 23:52:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10188<B>Abstract:</B> <P>The link below will download a short video demonstrating how to add a photo to a salespersons' profile. This will display with their listings on the internet.</P><P><A href="http://www.eac.com.au/tours/tutorials/salesperson_photo/salesperson_photo.html">www.eac.com.au/tours/tutorials/salesperson_photo/salesperson_photo.html</A></P><P>If you require futher assistance please call Red Square Support on 1300 137 161</P>Wed, 30 Aug 2006 20:32:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10186<B>Abstract:</B> <P>If you have subscribed to Street Maps Pro, the link below will play a short video showing you how to view aerial maps when using Street Maps.</P><P>Remember, Street Maps are only available to the Sydney Metro Area.</P><P><A href="http://www.eac.com.au/tours/tutorials/street_maps_pro_short/street_maps_pro_short.html">www.eac.com.au/tours/tutorials/street_maps_pro_short/street_maps_pro_short.html</A></P><P>If you require further assistance please call Red Square Support on 1300 137 161</P>Wed, 30 Aug 2006 20:32:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10187<B>Abstract:</B> <P>The link below will download a short video, going through step-by-step showing how to email your Property Listings Table (PLT) or part of.</P><P><A href="http://www.eac.com.au/tours/tutorials/email/email.html">www.eac.com.au/tours/tutorials/email/email.html</A></P><P>If you require further assistance please call Red Square Support on 1300 137 161</P>Wed, 30 Aug 2006 20:28:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10173<B>Abstract:</B> For office versions download this file and unzip it to the red square directoryThu, 27 Jul 2006 23:25:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10182<B>Abstract:</B> <P>This article is for Subscriber Red Square users who have been having issues downloading the Red Square upgrade.</P><P>It is strongly advised that you contact support before you run this file.</P>Thu, 27 Jul 2006 22:40:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10179<B>Abstract:</B> <P>If you are upgrading to the new Red Square and you recieve an error in relation to a file named rptbmp6, please save the attachment below to the Red Square Folder on your comptuer. You can find this folder by right clicking on the Red Square icon on your desktop, going to the properties option, then clicking on the Find Target button on the window which pops up.</P><P>Feel free to also replace the other file which is attached below.</P><P>You may also need to rename the files to what you see them as (ie report.pdf and report.bmp)</P><P>You will be asked if you would like to replace the existing file because it already exists, say yes to this message.</P><P>If you require further assistance please contact Red Square Support on 1300 137 161</P>Tue, 25 Jul 2006 03:07:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10169<B>Abstract:</B> Click on the link below to download the pdf maunal for the RE/MAX training on the new Property Records modules; Neighbourhood Reports, Mapping and NSW Sales Information. If you have any enquiries please call the support team on 1300 137 161.Mon, 19 Jun 2006 20:18:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10168<B>Abstract:</B> Click on the link below to download the pdf maunal for the RE/MAX training on the new addlist module. If you have any enquiries please call the support team on 1300 137 161.Mon, 19 Jun 2006 20:15:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10165<B>Abstract:</B> <P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-AU><FONT face="Times New Roman" size=3>Please contact Red Square Support for further assistance.<SPAN style="mso-spacerun: yes"> </SPAN>You will need to provide them with the TDL (TIMED DOWNLOAD) search criteria, the errorlog.txt file, pertinant MLS#'s, and may be asked to enable the debug feature and send them the debug.txt file from the your system for further analysis.</FONT></SPAN></P>Tue, 06 Jun 2006 19:51:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10164<B>Abstract:</B> <P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-AU><FONT face="Times New Roman" size=3>Please contact Red Square Support for further assistance.<SPAN style="mso-spacerun: yes"> </SPAN>You will need to provide them with the TDL (TIMED DOWNLOAD) search criteria, the errorlog.txt file, pertinant MLS#'s, and may be asked to enable the debug feature and send them the debug.txt file from the your system for further analysis.</FONT></SPAN></P>Tue, 06 Jun 2006 19:46:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10163<B>Abstract:</B> <P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-AU><FONT face="Times New Roman" size=3>Please contact Red Square Support for further assistance.<SPAN style="mso-spacerun: yes"> </SPAN>You will need to provide them with the TDL (TIMED DOWNLOAD) search criteria, the errorlog.txt file, pertinant MLS#'s, and may be asked to enable the debug feature and send them the debug.txt file from the your system for further analysis.</FONT></SPAN></P>Tue, 06 Jun 2006 19:45:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10162<B>Abstract:</B> <P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-AU><FONT face="Times New Roman" size=3>User ID does not exist on the host system. Please call Red Square Support to check your USER ID and Password to ensure they are correct.</FONT></SPAN></P>Tue, 06 Jun 2006 19:44:00 GMTAdministratorhttp://secure.eac.com.au/support/article.aspx?id=10161<B>Abstract:</B> <P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-AU><FONT face="Times New Roman" size=3>User ID has been disabled on the host system. Please call Red Square Support to clear up this situation.</FONT></SPAN></P>Tue, 06 Jun 2006 19:43:00 GMTAdministrator